Terms & voucher conditions
These general terms and conditions apply to all lessons, packages and gift vouchers from Basel Music Collective.
1. Service
Basel Music Collective arranges in-home music lessons given by freelance musicians. Service area: Basel-Stadt, Riehen, Binningen, Bottmingen, Therwil, Allschwil, Birsfelden, Muttenz, Reinach & Münchenstein.
2. Trial lesson
The trial lesson lasts 30 minutes and costs CHF 60.–. If you then book a 10, 20 or 30-lesson package, the CHF 60.– is fully credited. The credit cannot be combined with discount codes: with a valid code you get 10% off the full package price instead.
3. Packages and prices
- 60 minutes: 10 lessons CHF 1'500.–, 20 lessons CHF 2'900.–, 30 lessons CHF 4'200.–
- 45 minutes: 10 lessons CHF 1'200.–, 20 lessons CHF 2'300.–, 30 lessons CHF 3'360.–
Payment is made in advance by bank transfer (Swiss QR bill). Validity from the purchase date: 10 lessons 4 months, 20 lessons 7 months, 30 lessons 10 months. Unused lessons expire afterwards.
4. Cancellations and holidays
If you cancel a lesson at least 24 hours in advance, we reschedule it free of charge. Later cancellations count as taken. During school holidays (Basel-Stadt calendar) regular lessons pause; extra holiday lessons are possible by arrangement.
5. 3-Lesson Joy Guarantee
If you are not enthusiastic after the first 3 lessons of a package, we refund the unused lessons.
6. Gift vouchers
- Delivered as a PDF by email.
- Payment by bank transfer or online via Stripe (card, TWINT, Apple Pay, Google Pay).
- Valid for 2 years from the purchase date.
- Redeemable as credit for trial lessons, packages and single lessons; not paid out in cash.
- Any remaining balance stays valid until expiry.
- For package and Trio vouchers, the first lesson is the getting-to-know lesson; lessons should take place within 2 months of the first lesson.
7. Liability
Our liability is limited to the extent permitted by law.
8. Governing law and jurisdiction
Swiss law applies. Place of jurisdiction is Basel.
Last updated: October 2026
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